Microsoft Arc Touch Bluetooth mouse and Surface Pro 2 not working

Published on 13 December 2014

Original post

I purchased a Microsoft Arc Bluetooth mouse to use with my Surface Pro 2 and after it arrived it connected with the Bluetooth straight away and worked fine however there was an annoying sound on the scroll wheel which had to go.

After a search it was recommended to download the Microsoft Keyboard and Mouse centre to configure the mouse. I downloaded the appropriate installation and was promptly told mouse could not be recognised. This was an issue …

Some further investigation revealed there was an issue with the Arc Touch Bluetooth and Arch Touch Surface mice with the Surface Pro 2., To remedy this you need to download the configuration tool from the app store.

arc mouse link in windows store store

If you search for “Arch Touch Bluetooth Mouse” in the Windows Store and install the free app from Microsoft you can now turn off the “Vibration/Sound” and use the mouse without the annoying scroll sound effects.